Monthly Archives: April 2013
The journey can be just as sweet as the destination if you take the time to enjoy the sensations and nuances that make the experience amazing. That’s why I have created this Blog. I work in a town in the Hospitality Industry that is known for great experiences. Individuals and families come to Branson, Missouri to see and feel things they don’t feel in their everyday life. People spend tons of money to see shows that will make them forget what may have been going on at home and give them something to remember for years to come. In a town where building memories is so important to people it’s sometimes very surprising that the people who work in the Hospitality Industry in Branson don’t always seem aware of that big picture. Of course, we all want to make money, but even more importantly the key to making that money is helping people to really enjoy their experience.
I am devoting this Blog to the Service Professional that wants to bring their game to the next level, or feel they have something to offer in what they do. I don’t know everything and I am counting on the feedback of the audience of this Blog to assist me on this Journey. I am going to use examples I have experienced to point out aspects of this and I am hoping it will become a springboard to your sharing of great experiences you will have as well. In addition to that I may at times point out some of the other opportunities I have had to witness some experiences that were not so great, not to embarrass those making the mistakes, but to help us all learn. Please feel free to interact with me in this process so that we can all take this journey together and enjoy the ride.
Much of my experience in service has been in the Hospitality Industry has been in Restaurants, and Hotels. I would hope that this Blog will be something anyone in the Service Industry can use with a little application tweaking to make it fit their given situation. I have done stints in other areas of occupation in my life and so I am hoping I can find a practical middle ground for those working in Hospitals, Grocery Stores, or even Ministry. Again, this is going to be where you come in; I will need your input to make that an even better offering as time passes.My vision is something that will help us all get better, and I am looking forward to seeing how this develops and what stories may arise through the course of time to follow.
Thanks so much for taking the time to read this Blog; it is my pleasure to serve you with this vehicle your great service experiences.